I recently spent ten days in Nepal taking two Negotiation Skills workshops. As you would expect, I managed to weave in quite a bit of creative thinking!
The participants were high-level officials from various Nepalese Government Departments and Ministries. In advance, I learned that they did not care for each other that much and did not get on.
Each workshop was 3 days long. After a day I saw that these people were getting on like a house on fire. So what was the problem? They just simply did not know each other and did not understand the other group’s point of view.
Many of the negotiations taking place in Nepal concern the building of dams and Hydropower generation capacity. The process involves the government, along with foreign developers, transmission line owners, international banks and displaced local people. Quite a tangle!
On day 3 we ran a fairly complex simulation and it was at that point the penny dropped. One attendee (a government employee) simply said that they did not realise how difficult it was being the developer.
These people had simply focused on getting the best deal at any cost, and had not considered the point of view of the half a dozen or so other parties. This did not mean they could not do a good deal, but that they might just make things run smoother and take less time.
At this point, I introduced them to ‘Walking With Moccasins’, one of my favourite creative techniques. It is derived from the time when a young Indian brave would follow an elder around for a lunar month and observe not just everything he did, but how he did it. It was an exercise in learning what, how and why.
You can do this in the workplace. Don’t just observe, do things too. I have a much more elaborate version that I use outdoors but it does require safety to be taken into account!
Anyway, the point is that by ‘getting into the shoes’ of your enemies, collaborators, product or service users you can learn a great deal that might be to your advantage. As a result of reading this you may wish to learn more. If so, then please do get in touch. Visit my Contact page to find out how you can do this.